Shipping policy

Shipping Policy

Thank you for shopping with WLK Shop. We are committed to providing you with the best possible shipping experience, from start to finish.

1. Shipping Locations
We currently ship to United States ONLY. If your location is not listed, please contact us at [customer service email] for assistance.

2. Processing Time
Orders are processed and shipped within 4 business days of receiving payment. Orders placed on weekends or holidays will be processed on the next available business day. If there is a delay in processing, we will notify you promptly.

3. Shipping Methods and Delivery Times
We offer the following shipping options:

  • Economy Shipping: 5-8 business days Estimated delivery time
  • Standard Shipping: 3-4 business days Estimated delivery time
  • Overnight Shipping: 1-2 business days Estimated delivery time

Please note that delivery times are estimates and may vary depending on your location.

4. Shipping Costs
Shipping costs are calculated at checkout based on the size and weight of your order, as well as your location. You will be able to review your shipping fees before completing your purchase. 

5. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can track your package on the carrier’s website using the provided tracking number.

6. Shipping Restrictions
We are unable to ship to P.O. Boxes or certain restricted locations. If we are unable to process your order due to shipping restrictions, we will contact you for an alternative address or provide a refund.

7. Lost or Damaged Packages
We are not responsible for lost, stolen, or damaged packages once they have been delivered. If your package is lost or damaged in transit, please contact the carrier directly with your tracking number for assistance. If you have purchased shipping insurance or signed up for coverage, we will help resolve the issue with the carrier.

8. International Orders
For international orders, please be aware that customs duties, taxes, and fees may apply. These charges are the responsibility of the customer. We recommend checking with your local customs office for more information regarding potential import duties before placing your order.

9. Returns and Exchanges
If you are not satisfied with your purchase, please refer to our Return Policy link for instructions on how to return or exchange your item.

10. Contact Us
If you have any questions about your order or shipping details, feel free to contact us at  info@wlkshop.com